Tuesday, 15 May 2012

RMAN backup failing with RMAN-03009 / RMAN-10038

Applies to:

Oracle Server - Enterprise Edition - Version 10.2.0.1 and later

Symptoms:

Database backup with rman and NetBackup/Tape backup failing with errors:

input datafile file number=00010 name=E:\ORADATA\P0003W\SYMYXAUD01.DBF
channel t1: starting piece 1 at 15-MAY-12
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03009: failure of backup command on t1 channel at 05/15/2012 07:50:04
RMAN-10038: database session for channel t1 terminated unexpectedly

Recovery Manager complete.

Cause:

Incompatible tape software being used to backup Oracle 10.2.0.1.0.
Solution:
 
There was an issue with the NetBackup/Tape Backup versions and Oracle database 10.2.0.1.

After upgrading to NetBackup 7.1, the backup is working with Oracle 10.2.0.1.
Contact the tape software vendor for further questions about compatibility with different Oracle versions,
the certification of Oracle database with third party tape software is performed by the tape software vendor.